For VIPs, my VIP points didn't increase, why?

A lot of our users are getting confused with the VIP points system.

Let me clarify again how much points per VIP level and how our VIP points distribution works. At the start, the VIP level is Zero (0) with 0 points. So this means that if you purchased worth 100 points, your VIP points should be distributed like this:
 * VIP 0 to VIP 1 = 100 points


 * VIP 1 to VIP 2 = 200 points


 * VIP 2 to VIP 3 = 500 points


 * VIP 3 to VIP 4 = 1,000 points


 * VIP 4 to VIP 5 = 1,500 points


 * VIP 5 to VIP 6 = 2,000 points


 * VIP 6 to VIP 7 = 2,500 points


 * VIP 7 to VIP 8 = 3,000 points


 * VIP 9 to VIP 10 = 4,000 points


 * VIP 10 to VIP 11 = 5,000 points


 * VIP 11 to VIP 12 = 6,000 points


 * VIP 12 to VIP 13 = 7,000 points


 * VIP 13 to VIP 14 = 8,000 points


 * VIP 14 to VIP 15 = 10,000 points

Once you have increase your VIP level, your VIP points will be reset back to zero.